Privacy Policy

DBernal Realty ("we," "us," or "our"), operated by Dennis Bernal, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dbernalrealty.com, contact us by phone, email, or text message, or otherwise interact with our real estate services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

We collect information that you voluntarily provide to us when you:

• Fill out a contact or inquiry form on our website
• Call, email, or text us directly
• Subscribe to receive communications from us
• Request a consultation or property information

The personal information we may collect includes:

• Name — first and last name
• Phone number — including mobile numbers used for SMS/text communication
• Email address
• Property and transaction details — such as buying/selling preferences, price range, and location
• Message content — any notes or questions submitted through our forms

We also automatically collect certain technical information when you visit our website, including IP address, browser type, device type, pages visited, and referring URLs, through standard web analytics tools.

We use the information we collect to:

• Respond to your inquiries and provide real estate services
• Send you property listings, market updates, and relevant real estate information
• Contact you via phone, email, or SMS/text message regarding your real estate needs
• Schedule consultations and follow up on your buying, selling, or investing goals
• Improve our website and services
• Comply with applicable laws and regulations

By providing your mobile phone number and submitting a form on our website, or by texting us directly, you expressly consent to receive text messages (SMS) from DBernal Realty regarding your real estate inquiry, property information, appointment reminders, and related communications.

Message frequency varies based on your inquiry and our ongoing communication. Standard message and data rates may apply depending on your mobile carrier and plan.

To opt out: You may opt out of receiving text messages at any time by replying STOP to any text message we send. After opting out, you will receive one final confirmation message and no further texts will be sent unless you re-subscribe.

For help: Reply HELP to any text message for assistance, or contact us directly at [email protected] or 559-881-7087.

We do not sell, rent, or share your mobile phone number with third parties for their own marketing purposes. Your consent to receive SMS messages is not a condition of purchasing any property or using our services.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use Follow Up Boss (a real estate CRM platform) to manage client communications and leads. Your information may be stored and processed through this platform, which is bound by its own privacy policy and data protection obligations.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal processes.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [email protected] or call 559-881-7087. We will respond to verifiable requests within 45 days.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Our website may contain links to third-party websites, including MLS search tools, social media platforms, and partner services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: